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Support Service Staff (Federal Way) Federal Way

Support Service Staff (Federal Way)

Full-Time • Federal Way
JOB DESCRIPTION:

Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, permanent supportive housing, rental assistance, and homeownership programs.

ULMS has officially opened our permanent supportive housing facility in Federal Way WA. This site is staffed 24/7 - Day, swing, and graveyard shifts are available.  All hires must be available to work at least 2 different shifts and at least 1 weekend day per week. 

The Support Service Staff position supports residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services 


REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
 
  • 2 years of direct experience working with individuals who face challenges and barriers including homelessness
  • High school diploma or equivalent required 
  • Ability to read and write in standard English
  • Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
  • Proficiency in MS Office – Word, Excel, Outlook
  • Ability to interact with a wide variety of audiences
  • Ability to work independently with limited supervision
  • Strong organizational skills and ability to multi-task
  • Ability to maintain privacy and confidentiality
  • Experience in working with homeless individuals is strongly preferred
  • Non-profit experience strongly preferred
ULMS Total Compensation 

** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

  • Medical - $11,176.08 per year
  • Dental - $540 per year
  • Vision - $65.04 per year
  • Group Life & ADD - $41.70 per year
  • Employee Assistance Program - ~$57.60 per year 
  • 403(b) retirement - $100 per month
  • Health & Fitness Benefit - $419.88 per year 
  • LinkedIn Learning Account  
  • Professional Development Funds – up to $1500 per year for approved professional development activities

Paid Time Off 

  • ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
  • 8 annual personal holiday/health and wellness days*
  • 11 paid holidays 

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid 
Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code)
Taxes – 9.8% of salary 



At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.
 
Compensation: $25.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.